Welcome Host

5 days ago


Auckland, Auckland, New Zealand Compass Group New Zealand Full time

Job Summary
This is a Permanent Full Time role rostered across the week. You will play a pivotal role in delivering impeccable customer service with warmth, professionalism, and care, ensuring every guest receives a heartfelt welcome and a friendly farewell.

Key Performance Indicators
• Maintain high standards of presentation and operational efficiency at the front desk.
• Ensure effective communication with guests and team members, promoting clear, professional, and inclusive interactions.
• Achieve and maintain exceptional levels of customer satisfaction.

Requirements
• Experience in a similar role, preferably in a hospitality or customer service environment.
• Immaculate personal presentation and high level of communication skills, both verbal and written.
• Ability to remain calm and diplomatic under pressure, providing flexible solutions.

Benefits and Perks
• Comprehensive Training & Development: Access to online learning programs, apprenticeships, and NZQA qualifications to support your career growth.
• Formal Career Paths: We offer formal career paths to help you achieve your professional goals.
• Rewards & Recognition: Celebrate your achievements with our Star Awards, Service Awards, and annual performance bonuses.


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