Business Systems Improvement Analyst

4 days ago

Auckland, Auckland, New Zealand University Partnerships Full time

About the Role:

We are seeking a highly skilled Business Analyst to join our team at University Partnerships in Auckland. As a key member of our team, you will be responsible for gathering, analysing, and documenting business requirements from key stakeholders to inform strategic decision-making.

Key responsibilities will include:

  • Developing clear and concise business requirement documents (BRDs) to communicate stakeholder needs to technical teams.
  • Facilitating workshops, interviews, and meetings to identify business improvements and opportunities for growth.
  • Collaborating with cross-functional teams to define, design, and implement business solutions that meet stakeholder needs.
  • Providing ongoing analysis and support for existing systems and processes to drive continuous improvement.
  • Identifying and communicating risks, issues, and opportunities for improvement to ensure proactive issue resolution.

Key requirements/skills:

  • 3-5 years' experience as a Business Analyst, ideally within technology or business transformation projects, with a strong understanding of Agile and Waterfall methodologies.
  • Strong analytical skills and experience with business analysis methodologies, including business requirement documentation and process mapping.
  • Excellent communication, stakeholder management, and interpersonal skills to build effective relationships with internal and external stakeholders.
  • Proficient in creating clear documentation, including BRDs and process maps, to facilitate effective knowledge sharing.
  • Familiarity with business intelligence tools and technologies to support data-driven decision-making.
  • Comfortable working independently and collaboratively within a team environment to achieve common goals.

Desirable Qualifications:

  • Bachelor's degree in Business, Information Technology, or a related field, with a strong focus on business analysis and project management.
  • Business Analysis certification (e.g., CBAP, CCBA) preferred but not mandatory, demonstrating expertise in business analysis best practices.

Why work with us:

  • A collaborative team culture that values open communication, transparency, and respect.
  • The opportunity to work on impactful projects across different business units, driving organisational change and improvement.
  • A dynamic and supportive work environment that fosters professional growth and development.
  • A chance to contribute to the development of innovative solutions that address complex business challenges.

Our application process:

To apply for this position, please submit your resume and a cover letter detailing your relevant experience and interest in the role.

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