ITIL Service Management Expert

4 days ago


Nelson, Nelson, New Zealand Leeds Building Society Full time

Company Overview

We've been helping our members save for their future and buy a home of their own since 1845.

Job Description

As a Site Reliability Engineering Lead, you will play a big role in helping us put home ownership within reach of more people, generation after generation.

Key Responsibilities

  • Design and maintain scalable and reliable infrastructure
  • Develop and enforce best practices for monitoring, alerting, and incident response
  • Collaborate with platform and development teams to ensure the reliability and performance of new features and services
  • Drive automation efforts to reduce manual intervention and improve system efficiency

Requirements

  • Experience in running IT Service Management in a complex environment
  • Essential to have worked in DevOps and Azure cloud-based environments
  • ITIL Service Management professional with a minimum ITIL V.3 certification
  • Team leading/people management experience essential


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