ITIL Service Management Expert
4 days ago
Company Overview
We've been helping our members save for their future and buy a home of their own since 1845.
Job Description
As a Site Reliability Engineering Lead, you will play a big role in helping us put home ownership within reach of more people, generation after generation.
Key Responsibilities
- Design and maintain scalable and reliable infrastructure
- Develop and enforce best practices for monitoring, alerting, and incident response
- Collaborate with platform and development teams to ensure the reliability and performance of new features and services
- Drive automation efforts to reduce manual intervention and improve system efficiency
Requirements
- Experience in running IT Service Management in a complex environment
- Essential to have worked in DevOps and Azure cloud-based environments
- ITIL Service Management professional with a minimum ITIL V.3 certification
- Team leading/people management experience essential
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