Sales Performance Specialist
2 weeks ago
About Us
We are a leading home furnishings retailer dedicated to making beautiful things available to everyone.
As a Freedom Lead Sales Consultant, you will be at the heart of our mission to provide exceptional customer experiences.
Your day-to-day will involve engaging customers in meaningful conversations to understand their needs and style preferences, providing expert advice on our product range, identifying opportunities to add value through upselling and cross-selling, and creating connections and cultivating relationships.
What You'll Be Working On
- Engaging customers in meaningful conversations to understand their needs and style preferences.
- Providing expert advice on our product range, from sofas to dining sets, bedroom furniture to home accessories.
- Identifying opportunities to add value through upselling and cross-selling, always with the customer's best interests at heart.
- Creating connections and cultivating relationships building a portfolio of repeat customers who trust your expertise.
Requirements
- A proven track record or natural aptitude for converting conversations into sales, with a focus on achieving and exceeding targets.
- A customer-focused mindset that puts client satisfaction at the heart of every interaction.
- Sharp commercial acumen and the ability to identify upselling opportunities while maintaining authentic customer relationships.
- A competitive spirit and resilience to thrive in a performance-based environment where results directly impact earnings.
- The ability to work collaboratively in a team while also taking initiative independently.
Benefits
- Unlock your earning potential with our uncapped sales incentive scheme – the more you excel, the more you earn.
- Join a culture of innovation where your voice and ideas are valued and where you can make a real impact.
- Enjoy the perks of flexible working rosters that help you balance your work and personal life.
- Feel appreciated with our additional recognition programs, including our Freedom Excellence Awards.
- Surround yourself with beautiful things every day and take advantage of a generous 25% staff discount.
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