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Equipment Maintenance Specialist
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At Suntory Oceania, we're seeking a skilled Equipment Maintenance Specialist to join our team. As a critical member of our customer and commercial teams, you will be responsible for managing the lifecycle of our refrigeration equipment at customer premises.
The RoleThis is a fantastic opportunity to utilize your technical expertise and excellent communication skills to ensure that our customers receive top-notch service. You'll be working closely with our contractors to troubleshoot, educate, consult, answer, and guide customers on our equipment.
In addition to your technical knowledge, you'll also be responsible for building rapport, collaborating with other teams, and maintaining system and data integrity to ensure the business has accurate equipment data.
We're looking for someone who can hit the ground running, with experience in coordination, problem-solving, and excellent computer literacy.
- Able to see the big picture and connect multiple parts to solve problems efficiently.
- Excellent communication and customer service skills to respond to inquiries efficiently.
- High-level problem-solving skills – able to see the bigger picture, all perspectives, provide solutions, follow through on actions, and show empathy and initiative.
- Growth opportunities - we like to promote from within and have incredible learning and development opportunities around the world.
- Generous incentives to reward your hard work.
- An inclusive parental leave policy for both primary and secondary caregivers.
- Flexible working - hybrid working possible once trained.
