Customer Service and Logistics Coordinator
4 days ago
Customer-Focused Role
We are seeking an experienced Customer Service and Logistics Coordinator to join our team at Mitre 10 MEGA Whangarei. In this role, you will have the opportunity to work in a fast-paced environment, providing expert advice and support to customers on building products and solutions. Your responsibilities will include:- Providing expert advice and support to customers on building products and solutions.
- Picking and loading orders for delivery, ensuring timely and accurate fulfillment.
- Maintaining stock levels, performing housekeeping tasks, and operating POS tills with precision.
- Building strong relationships with customers, identifying opportunities to upsell and cross-sell products.
Key Responsibilities
As a Customer Service and Logistics Coordinator, you will be responsible for:- Ensuring excellent customer service, responding to customer inquiries and resolving issues promptly.
- Prioritizing tasks, managing multiple projects simultaneously, and meeting deadlines.
- Developing and maintaining relationships with customers, suppliers, and colleagues.
- Identifying opportunities to improve processes and procedures, contributing to the growth and success of our business.
About Us
Mitre 10 MEGA Whangarei is a leading retailer of building products and solutions, dedicated to delivering exceptional customer service and quality products. We offer a competitive salary, great work-life balance, and opportunities for career growth and development within our dynamic organization.-
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