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Grocery Area Team Member

3 weeks ago

Central Otago, New Zealand The Warehouse Full time

**Role Description**

As a Customer Service Specialist in The Warehouse's Grocery area, you will be the face of our brand, delivering exceptional customer experiences and driving sales growth. Your primary responsibility will be to provide outstanding customer service, responding to customer queries and resolving issues efficiently.

**Key Responsibilities**

  • Responding to customer queries and resolving issues efficiently
  • Processing transactions and handling customer payments
  • Collaborating with colleagues to achieve sales targets and improve customer satisfaction

**Requirements**

To excel in this role, you will need:

  • Experience in a customer-facing role, preferably in retail
  • Excellent communication and problem-solving skills
  • A strong understanding of customer behavior and preferences

**Benefits**

We offer a dynamic and supportive work environment, where you can develop your skills and advance your career. Our team members also enjoy access to employee discounts, counseling services, and paid volunteer leave.