Technical Services Team Lead
6 days ago
About Us
WM New Zealand Ltd is a market-leading company focused on sustainability and growth. We pioneer innovative waste management solutions, including the largest composter and commercial electric fleet in NZ. Our mission is to make Aotearoa a cleaner and greener place.
Job Description
This challenging role requires a driven leader to oversee the operation of our customer service team, working closely with various departments. Your leadership will be instrumental in maintaining a customer-first mindset and ensuring your team delivers excellence while driving company goals.
Required Skills and Qualifications
- Proven leadership experience in managing customer service teams.
- Experience in process improvement initiatives.
- Strong background in customer experience design and mapping.
- Excellent communication skills and ability to influence at all levels.
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