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Retail Experience Specialist

3 weeks ago

Hamilton, Waikato, New Zealand Mitre 10 (New Zealand) Limited Full time

We're on the lookout for a skilled and friendly customer service representative to join our team at the Mitre 10 MEGA Silverdale store. This role involves providing exceptional customer experiences, handling customer inquiries, and resolving issues efficiently.

About Our Store

Our Silverdale store is located in the heart of a growing community, known for its knowledgeable team, wide product range, and strong connection with local tradies and weekend warriors alike. Purpose-built from the ground up, our brand-new Silverdale store sets a new benchmark for home improvement retail.

What You'll Do
  1. Handle customer complaints and resolve issues promptly
  2. Process transactions accurately and efficiently
  3. Provide excellent customer service and respond to customer inquiries
  4. Maintain a clean and organized work area
  5. Work collaboratively with colleagues to achieve sales targets