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Sr. UX Design Lead

2 weeks ago

Auckland, Auckland, New Zealand Xero Full time
About Xero
Xero is a cloud-based accounting software company that helps small businesses manage their finances and operations. Our mission is to make running a business beautiful by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and apps.

The Role
This role requires a senior-level designer who has experience working on med-large scale projects within a product area of a portfolio. You will work closely with Product and Technology to design beautiful, enabling, and meaningful experiences that solve genuine customer problems.

Key Responsibilities
Work with the Design Director, Lead, and/or Principal Designer within your portfolio and product area to understand the Product Design vision and direction and ensure consistency and quality of execution within your product design delivery.
Promote the value of design and collaborative practice across spheres of influence and participation.
Conduct desk research including domain and competitor analysis, interaction/design trends, and 'best of' examples.
Analyze relevant considerations such as research insights (when not directly involved), product strategy, and roadmaps, technical environment, and constraints.
Create frameworks (read wireframes low/high-fi, visual frameworks, content/data models, etc.) which articulate the components, journeys, and elements required to solve 'the problem'.
Explore ideal future concepts and identify new interaction solutions and patterns that meet customer needs in a better way.
Develop phased design solutions that bridge the gap between a future state and current patterns, XUI design system, and other relevant constraints and considerations.
Create prototypes which tangibly demonstrate a proposed concept or solution.
Collaborate with other designers to test ideas, share challenges, provide feedback, and build quality in your practice.
Collaborate with content designers to ensure content within an experience is consistent, 'fit for purpose,' and meets customer needs.
Design for accessible inclusive experiences that meet or exceed best practice and all internal standards.
Develop detailed interactions and interfaces which are smart and contextually relevant.
Present and communicate design work to a range of different audiences.
Create effective handover materials which clearly communicate how the design should look and behave throughout interaction flows and journeys (e.g., User flow diagrams, design specifications, experience/interaction specifications, etc.).
Contribute to identifying research opportunities, planning, and undertaking research and testing relevant to your product area.
Participate in generative user research to understand customer underlying goals, needs, behaviors, and pain points (where necessary).
Participate in the synthesis of research data, drawing out and articulation of insights.
Participate or where necessary conduct user testing in conjunction with the Design & Research Ops Team.
Influence, challenge, and support other designers within your product area to deliver high-quality product experiences.
Work with your Product Design Director to contribute towards strategic product initiatives.
Facilitate cross-functional team workshops – to bring everyone together at key points in the process and around key decisions.
Collaborate with cross-functional teams to ensure proposed solutions balance user needs, business strategy, and technical constraints.
Collaborate with development teams during sprints to provide design QA and problem-solve issues as they arise.

Requirements
You have excellent communication skills and can present complex information in a clear and concise manner.
You have strong analytical skills and can analyze complex data sets to inform design decisions.
You are able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
You have experience working with design systems and can apply this knowledge to create cohesive and consistent designs.
You are passionate about designing for accessibility and usability and can apply this knowledge to create inclusive experiences.

What We Offer
We offer a competitive salary and benefits package, including health insurance, life insurance, and income protection.
We have a flexible working arrangement that allows you to work from home or in the office, depending on your preferences.
We offer career development opportunities, including training and mentorship programs, to help you grow in your role.
We have a diverse and inclusive culture that values diversity and promotes equality.
We are committed to creating a workplace that is free from harassment and discrimination.

How to Apply
If you are passionate about designing beautiful, enabling, and meaningful experiences and have the skills and experience required for this role, please submit your application.