Store Cluster Leader

6 days ago


Auckland, Auckland, New Zealand ECCO Full time
Job Overview

We are looking for a highly motivated and competitive Multi-Site Leader to join our team at ECCO. As a Multi-Site Leader, you will be responsible for overseeing a portfolio of stores in New Zealand, leading and coaching the store team leaders to deliver exceptional customer service and achieve store objectives.

About You
  • You have retail management experience as a store manager, cluster manager or area manager capacity.
  • You are passionate about quality leather products and committed to delivering exceptional customer service.
  • You have demonstrated success in commercial management of profit and loss within a retail environment and have the ability to identify and implement initiatives to drive profitability.
  • You have experience in coaching and training a team to achieve KPIs and sales target.
  • You have a persuasive, collaborative and agile leadership style.
  • You have sound business acumen and a sound professional approach.
  • You have a love for product knowledge and training and are willing to learn and develop not only yourself but the team.
  • You have the ability to work independently and manage competing priorities.
  • You have a commitment and professionalism to providing exceptional customer service as an ECCO brand ambassador.
Perks and Benefits
  • KPI based bonus, reward incentives & recognition opportunities.
  • Generous staff discounts in-store & online, with free product allocation every 6 months.
  • A permanent full-time role with flexibility and work/life balance through rostering.
  • Supportive Regional Operations Manager with regular meetings and coaching.
  • Coaching and training programs to develop you individually and as a leader.
  • Career progression opportunities.
  • Complimentary Employee Assistance Program for work & personal support.

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