Loss Prevention Specialist
4 days ago
Company Overview
The Warehouse Group: A Leader in Retail ExcellenceWe are a diverse retail group with some of Aotearoa's most beloved brands, including The Warehouse, Warehouse Stationery, and Noel Leeming. Our commitment to delivering exceptional customer experiences has earned us a reputation as industry leaders.
About the RoleWe are seeking a vigilant and proactive Loss Prevention Officer to join our team. As a key member of our security team, your primary focus will be on preventing theft and ensuring the safety of our staff and customers.
Main Responsibilities:- Monitor security cameras to identify potential risks and incidents
- Maintain a visible presence on the shop floor to deter wrongdoing and build trust with customers
- Interact with customers, address their concerns, and provide excellent customer service
- Upload events onto our crime reporting platform for thorough incident management
Tuesday: 5.5 hours
Wednesday: 5.5 hours
Thursday: 6 hours
Friday: 6 hours
Saturday: 6 hours
About YouTo be successful in this role, you should have:
- Experience in a customer-facing environment, such as retail or hospitality (not required but beneficial)
- Good communication skills and a positive attitude
- A willingness to learn and adapt to new situations
- Comfortable standing for extended periods
- Conflict resolution and de-escalation skills (ideal but not essential)
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