Advisory Business Partner
4 days ago
The Solution Consultant role at ServiceNow is a key position within our organization, focusing on guiding revenue for our products while collaborating with various teams. As a member of our Solution Consulting team, you will work closely with Sales, Product Management, and the executive team to achieve quarterly and annual sales goals for an assigned territory.
Key Responsibilities- Support product sales as a technical expert of a client-facing sales team
- Lead discovery workshops to determine customers' challenges and provide product demonstrations to align our solution with customer needs
- Answer product feature and technical questions from customers, channel partners, and ServiceNow colleagues
- Provide feedback to product management about product enhancements that can address customer needs and provide additional value
- Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team
- Stay current on competitive analysis and market differentiation
- Support marketing events including executive briefings, conferences, user groups, and trade shows
To be successful in this role, you have:
- 7+ years of pre-sales solution consulting or sales engineering experience
- Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
- Experience working collaboratively with product management, product marketing, partners, and professional services
- Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
- Travel, as necessary
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Manager Risk Advisory Services
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