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Guest Experience Director

3 weeks ago

Rotorua, Bay of Plenty, New Zealand Travel + Leisure Co. Full time

We're committed to delivering exceptional experiences for our guests, and we're looking for someone who shares our passion for providing outstanding service and hospitality. If you're a motivated and results-driven individual with a strong work ethic, we'd love to hear from you.

This role requires a high level of organization and attention to detail, as well as excellent communication and interpersonal skills. You will need to be able to work well under pressure and adapt to changing circumstances quickly.

Key responsibilities:

  • Ensuring a high standard of service and cleanliness is maintained at all times
  • Clean hotel rooms to meet high standards of cleanliness and detail
  • Delegate workload to ensure efficient room refreshes

Requirements:

  • At least 3 years' relevant work experience or a relevant qualification
  • Fluency in English (written and verbal)
  • A sound understanding of Workplace Health and Safety