Accounting Collections Specialist

2 weeks ago

Tauranga, Bay of Plenty, New Zealand KPH Healthcare Services Full time
Overview

The Administration Billing Associate plays a pivotal role in identifying, researching, rectifying, and maintaining accurate balances.

This position is responsible for ensuring the accuracy of billing processes, providing exceptional customer service, and resolving issues promptly.

Responsibilities
  • Face-sheet and Census Entry: Ensure accurate billing by verifying primary and secondary insurance coverage on residents.
  • Insurance Verification: Verify insurance coverage for residents to prevent delays in billing and reimbursement.
  • Customer Service: Provide timely and effective resolution to facilities and residents regarding billing inquiries and concerns.
  • Account Reconciliation: Conduct thorough account reconciliations to identify and resolve discrepancies.
  • Complex Account Reconciliation: Analyze and resolve complex billing issues with minimal supervision.
  • Bad Debt Processing: Identify and process bad debt accounts according to established procedures.
  • Third-Party Billing: Process claims for third-party payers, including Medicare, Managed Care, and private insurers.
  • Pending Medicaid Accounts: Track and re-bill pending Medicaid accounts to ensure timely reimbursement.
  • Error Identification and Rectification: Recognize and rectify errors within accounts to maintain accuracy and compliance.
  • Lawson Account Setup: Set up Lawson accounts for facility and private pay clients.
Qualifications

Educational Requirements:

  • Required: High School Diploma or GED.
  • Preferred: Associates Degree or Higher in Accounting or related field.

Experience:

  • Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required.

Job Skill Requirements:

  • Assertive Interpersonal Communication: Strong communication skills to effectively interact with facilities, residents, and colleagues.
  • Computer Technology: Proficiency in computer technology to efficiently process billing tasks.

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