Front Desk Representative

6 days ago


Queenstown, New Zealand Alexis Motor Lodge And Apartments Full time

We are seeking an Accommodation Team Member to join our team at Alexis Motor Lodge and Apartments. This is a full-time role that requires strong communication and interpersonal skills, with the ability to provide excellent customer service. As a member of our team, you will play a vital part in ensuring our guests have an exceptional experience during their stay.

**About Us:** Our company is a well-established and highly regarded accommodation provider in the heart of Queenstown, Otago. We pride ourselves on delivering exceptional service and quality experiences for our guests. As a growing business, we are committed to investing in our employees' growth and development.

**Job Description:** As an Accommodation Team Member, your key responsibilities will include:

  • Greeting guests in a friendly and professional manner upon arrival and departure.
  • Managing the daily check-in/check-out process.
  • Handling guest inquiries, questions, and requests in a timely and courteous manner.
  • Maintaining a high standard of cleanliness throughout the property, including guest rooms, common areas, and facilities.
**Requirements:** To be successful in this role, you will need:
  • Previous experience in a customer service or hospitality role, preferably as a receptionist or housekeeper.
  • Strong communication and interpersonal skills, with the ability to provide excellent customer service.
  • Excellent time management and organisational skills, with the ability to multitask and prioritise tasks.
  • Flexibility to work a variety of shifts, including weekends and public holidays.
**Benefits:** At Alexis Motor Lodge and Apartments, we offer a supportive and rewarding work environment, competitive remuneration, and opportunities for professional development.

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