Residential Lending Support Assistant
4 days ago
About Us
Kiwibank is a proud member of the New Zealand community, committed to helping Kiwis achieve their financial goals. Our team is dedicated to providing expert advice and exceptional service to our customers. As a Home Loan Customer Onboarding Specialist, you will play a vital role in helping us deliver on this promise.
Job Summary
In this critical support role, you will assist in the onboarding of home loan customers, working closely with internal stakeholders to ensure a seamless and enjoyable experience. You will contribute to maintaining the high level of customer satisfaction that Kiwibank strives for. To succeed in this position, you should have strong organizational skills, attention to detail, and excellent communication abilities.
Responsibilities:
- Support the onboarding process for home loan customers
- Assist in resolving customer queries and concerns
- Collaborate with internal teams to improve overall customer experience
Requirements
We seek a candidate with 1-2 years of experience in a similar role, preferably in the banking or financial services industry. Your educational background should include a degree in a relevant field, such as Business, Finance, or Administration. Additionally, you must possess excellent time management and problem-solving skills, with the ability to work effectively in a fast-paced environment.
Culture and Benefits
Kiwibank values diversity, equity, and inclusion, offering a supportive and inclusive work environment. Our benefits package includes comprehensive training programs, career advancement opportunities, and a focus on employee well-being. We strive to make a positive difference in the lives of our employees and customers alike.
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