Branch Support Officer
2 weeks ago
Australia and New Zealand Banking Group Limited is committed to empowering its employees to succeed, offering a range of benefits and opportunities for growth and development.
About the roleThis position is part of our Personal Banking Branch Network, focused on delivering exceptional customer experiences through collaborative teamwork and expertise.
As a Branch Support Officer, you'll be responsible for supporting colleagues in providing excellent customer service, maintaining accurate records, and contributing to a positive branch environment.
We welcome candidates from diverse backgrounds, with a focus on creating an inclusive workplace culture.
Key Responsibilities:- Assist colleagues in responding to customer inquiries and resolving issues efficiently.
- Maintain accurate records, ensuring compliance with bank policies and procedures.
- Contribute to a positive branch environment, promoting a culture of respect and teamwork.
- Excellent communication and interpersonal skills, with ability to build strong relationships with colleagues and customers.
- Strong organizational and time management skills, with capacity to prioritize tasks and manage multiple responsibilities.
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