Relocation Coordinator

2 weeks ago


West Coast, New Zealand Aires Full time

About the Role

We are seeking a highly skilled Relocation Coordinator to join our team in the West Coast region. This exciting opportunity will allow you to utilize your experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.

Responsibilities

  • Counsel transferees on policy benefits.
  • Coordinate household goods services and family services.
  • Counsel and assist transferees with expense submission.
  • Collaborate with internal teams to ensure services are delivered accurately and timely.
  • Participate in ongoing training initiatives to stay current on new systems and processes.

Requirements

  • High School Diploma/GED required; Associate's or Bachelor's degree preferred.
  • 1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry.
  • Excellent customer service and administrative skills.
  • Computer literacy with MS Office products, and ability to grasp proprietary software.
  • Demonstrated ability to manage multiple competing tasks.
  • Ability to follow policies and procedures.
  • Genuine desire to help others.
  • Team oriented mindset, with a strong sense of care and urgency.


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