Relocation Coordinator
2 weeks ago
About the Role
We are seeking a highly skilled Relocation Coordinator to join our team in the West Coast region. This exciting opportunity will allow you to utilize your experience in customer service to facilitate the end-to-end relocation process for corporate transferees and families.
Responsibilities
- Counsel transferees on policy benefits.
- Coordinate household goods services and family services.
- Counsel and assist transferees with expense submission.
- Collaborate with internal teams to ensure services are delivered accurately and timely.
- Participate in ongoing training initiatives to stay current on new systems and processes.
Requirements
- High School Diploma/GED required; Associate's or Bachelor's degree preferred.
- 1-2 years of relevant customer service experience providing service through the telephone and via email, preferably in the relocation industry.
- Excellent customer service and administrative skills.
- Computer literacy with MS Office products, and ability to grasp proprietary software.
- Demonstrated ability to manage multiple competing tasks.
- Ability to follow policies and procedures.
- Genuine desire to help others.
- Team oriented mindset, with a strong sense of care and urgency.
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