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Medical Support Specialist

2 weeks ago

Queenstown, New Zealand Asia Healthpartners Pte Ltd Full time

**Job Summary:**

We are seeking a highly organized and detail-oriented Medical Support Specialist to join our team at Asia Healthpartners Pte Ltd. As a key member of our clinical department, you will provide essential support to our healthcare professionals, ensuring the smooth operation of our daily activities.

**Responsibilities:

  • Prepare and maintain accurate records and documents, including patient information and medical reports.
  • Receive, register, and verify patient information into our clinical system.
  • Address patient inquiries, feedback, and concerns in a professional and empathetic manner.
  • Coordinate laboratory tests, specialist referrals, and other procedures as required.
  • Verify patient billing information and assist with payment collection.
  • Maintain a clean and organized environment, adhering to health and safety standards.
  • Perform data entry, close daily settlements, and handle incoming phone calls.

**Requirements:

  • Diploma or degree in a related field (e.g., healthcare, administration).
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Familiarity with medical terminology and clinical systems.

**Benefits:*

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.