Customer Support Advisor

2 weeks ago


New Plymouth, Taranaki, New Zealand Hirepool Full time

Customer Support Advisor Wanted

We are seeking a friendly and approachable Customer Support Advisor to join our team in New Plymouth. As a key member of our sales team, you will provide exceptional customer service and help customers find the right equipment for their needs.

About the Role

The successful candidate will be responsible for answering customer inquiries, resolving issues, and promoting our products and services.

Key Responsibilities

  • Answer customer phone calls and respond to emails
  • Provide expert advice on our equipment and services
  • Work closely with colleagues to achieve excellent customer satisfaction

Requirements

  • Excellent communication and interpersonal skills
  • Able to work on a rostered basis and happy to pitch in wherever required

Benefits

  • Opportunities for professional growth and development
  • A comprehensive package of benefits including enhanced employer Kiwisaver contributions and flexible working


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