End-User Computing Expert
5 days ago
Role Summary
\We are seeking a skilled Desktop Support Specialist to join our team at Axiom Technologies. The successful candidate will provide onsite/on-call assistance to end-users, troubleshoot technical issues, and collaborate with cross-functional teams.
\Responsibilities:
\- \
- Provide technical support to end-users within the organization's desktop computing environment.\
- Troubleshoot/find root cause for general performance issues, laptop hardware issues, and software installation failures.\
- Collaborate with MS Outlook app owner to find root cause for Outlook issues.\
- Use PowerShell scripting to automate tasks and improve efficiency.\
- Document all work performed through ticketing system, including details.\
- Participate in continuous learning and professional development to stay updated on the latest technologies and best practices.\\[
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