Customer Service Ambassador
1 week ago
Our Culture
">We are a New Zealand owned company, the number one retailer and market leader for technology and appliances throughout the country. As part of The Warehouse Group, you are not just part of the Noel Leeming brand but part of the largest general merchandise retailer in NZ with over $3 billion in sales, and employing over 12,000 people across The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket.com.
We have 200+ retail stores and a network of distribution and fulfilment centres throughout New Zealand. At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service – and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations, offering support and advice, and delivering and installing purchases.
Your Role
You will play a crucial part in creating a memorable experience for our customers in-store. Yes, we offer awesome products, but we know our customers purchase from us because we also offer them expert service. In this role, you will deal with all customer inquiries including hire purchase contracts, sales inquiries, credit applications, cash sales, handling our returns process, and helping your fellow team members. You will also take responsibility for and proactively resolve customer issues as they arise, and you will do all you can to meet customers' expectations.
What We're Looking For
To succeed in this role, we are looking for someone who knows what good customer service is and how to deliver it. You will have an excellent phone manner with written and verbal skills to match, the ability to quickly learn computer systems and have a love for all things tech. Keeping calm in all situations is key and you can always find the right words to soothe the spikiest of customers. Above all, you will be a passionate team player who takes pride in delivering a memorable experience to our customers.
Our Values
We are seeking individuals who can live our values:
- – Our team members walk the talk and make things happen.
- – We are one team, standing up for our people, our planet, and our communities.
- – We put the customer first in everything we do.
Qualifications
Ideally, you will have:
- Proven experience in retail, hospitality, or a customer-facing role
- Excellent Communication Skills
- A positive, can-do attitude
- The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time
- A passion for helping others and your team
- Experience using a point of sales system is beneficial
- An interest in tech
Benefits
At Noel Leeming, we offer a range of benefits to help you grow and thrive in your career. These include:
- A Team Card: Awesome Warehouse Group discount card for all our brands
- A day of paid leave every year to volunteer and do good in your community (Here for Good Leave)
- A day of paid leave each year to celebrate your birthday
- Counseling through Benestar
- Opportunities for career progression
-
Customer Service Ambassador
3 days ago
Christchurch, Canterbury, New Zealand MECCA Brands Full timeAre you ready to take your customer service skills to the next level? As a Customer Service Ambassador at MECCA Brands, you'll be instrumental in delivering an exceptional customer experience through proactive engagement and creative solutions.About Our ValuesAt MECCA, we're driven by our values of kindness, curiosity, and passion. We strive to create a...
-
Customer Service Ambassador
1 day ago
Christchurch, Canterbury, New Zealand Mitre 10 (New Zealand) Limited Full timeAt Mitre 10 (New Zealand) Limited, we pride ourselves on delivering exceptional customer experiences in every interaction. This is an exciting opportunity for a dedicated individual to join our Housewares team as a Customer Service Ambassador.This role involves connecting with customers through outstanding service and product knowledge, ensuring they leave...
-
Customer Service Ambassador
1 week ago
Christchurch, Canterbury, New Zealand Hind Management Full timeAbout the RoleWe are seeking applications for our Customer Service Ambassador roles at our award-winning hotels. This is an excellent opportunity to develop your skills and experience in a dynamic environment.Responsibilities:Clean and service guest rooms and public areas according to hotel standards and procedures.Perform related duties and special projects...
-
Ambassador of Customer Delight
6 days ago
Christchurch, Canterbury, New Zealand Cotton On Group Part timeCareer Opportunities at Cotton On GroupWe're a global retailer with a mission to create workplaces where every individual can feel valued, empowered, and able to reach their full potential. Our company culture is built around belonging, diversity, and inclusivity, ensuring that each employee can bring their whole self to work.The JobWe're seeking a highly...
-
Customer Experience Ambassador
9 hours ago
Christchurch, Canterbury, New Zealand The Warehouse Group Part timeCompany OverviewThe Warehouse Group is a leading retailer in Aotearoa, operating several well-known brands including The Warehouse, Warehouse Stationery, and Noel Leeming. Our goal is to deliver exceptional customer experiences across various touchpoints.About the RoleWe are seeking a talented individual to join our Entertainment department as a Customer...
-
Brand Ambassador
6 days ago
Christchurch, Canterbury, New Zealand Orbit Marketing NZ Full timeAbout UsOrbit Marketing is an established and dynamic marketing agency that delivers FMCG, retail, experiential and event marketing solutions for some of the world's most renowned brands. Our ethos is all about creating authentic brand experiences. How we do it? Strategic approach. Consistent delivery. Genuine connections. We operate in a variety of...
-
Customer Experience Ambassador
6 days ago
Christchurch, Canterbury, New Zealand Cotton On Group Part timeCompany OverviewCotton On Group is a leading global retailer with a diverse team of 20,000 employees from various nationalities. We pride ourselves on building a culture centered around belonging and creating workplaces where every individual can be themselves and have equal opportunities to succeed.The RoleWe are seeking an experienced and passionate Senior...
-
Customer Service Ambassador
1 week ago
Christchurch, Canterbury, New Zealand Bidfood Full timeAbout Us: As a leading company in the hospitality sector, we're committed to delivering exceptional service and quality solutions. Our team is driven by a shared goal of excellence in everything we do.Position Overview: We're seeking a dedicated individual to join our customer service team as a Customer Service Representative. In this role, you'll be the...
-
Customer Service Ambassador
1 week ago
Christchurch, Canterbury, New Zealand Noel Leeming Full time**About Us**We are The Warehouse Group, a leading retailer and market leader for technology and appliances in New Zealand. Our vision is to deliver an exceptional customer experience through our Passionate Experts.As a key member of our team, you will play a crucial part in creating memorable experiences for our customers in-store. You will be the face of...
-
Customer Service Ambassador
2 hours ago
Christchurch, Canterbury, New Zealand Agapë Worldwide Full time**About Us**At Agapë Worldwide, we're dedicated to delivering exceptional customer experiences. Our mission is to empower our customers through friendly and effective communication.**Job Summary**We're seeking a highly skilled Customer Service Advisor to join our dynamic team. As a key member of our customer service department, you'll engage with customers...
-
Customer Service Ambassador
2 days ago
Christchurch, Canterbury, New Zealand Te RÅ«nanga o NgÄi Tahu Full timeAbout UsTe Rūnanga o Ngāi Tahu values exceptional customer experiences. We are a unique and safe place to work, committed to investing in the professional and cultural development of our kaimahi.We take pride in warmly welcoming manuhiri to our experiences and manaakitanga (hospitality) is one of our core values that drives the way we do business.This role...
-
Customer Service Ambassador
3 days ago
Christchurch, Canterbury, New Zealand Noel Leeming Full timeCompany OverviewNoel Leeming is a leading retailer in the country, offering a wide range of products to our customers.Job DescriptionWe are seeking an exceptional Customer Service Representative to join our team. As a key member of our support team, you will play a crucial part in creating a memorable experience for our customers in-store.You will be...
-
Customer Service Ambassador
1 day ago
Christchurch, Canterbury, New Zealand Selwyn District Council Full timeAbout the Role:">We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Representative. This role involves providing excellent frontline customer service, responding to email queries and answering phone calls. You will also be responsible for maintaining a working knowledge of procedures, regulations,...
-
Customer Service Ambassador
3 days ago
Christchurch, Canterbury, New Zealand The Warehouse Part timeAbout the RoleYou will be responsible for providing speedy and efficient service to our customers, ensuring they leave with a smile.As a mobile member of the team, you will guide customers to the next available checkout and respond to their needs with precision and efficiency.You will also assist our loss prevention team by bringing concerns to their...
-
Customer Service Ambassador
4 days ago
Christchurch, Canterbury, New Zealand Foodstuffs South Island Limited Full timeOverviewWe are seeking a highly motivated team member to join our vibrant supermarket cafe. As the heart of our cafe, you will be responsible for delivering exceptional customer service and creating memorable experiences for our customers.This part-time role offers 16.5 hours a week, making it perfect for students or those with a flexible university...
-
Customer Service Ambassador
1 week ago
Christchurch, Canterbury, New Zealand Compass Group New Zealand Part timeCatering Assistant OpportunityWe are seeking a skilled and enthusiastic Catering Assistant to join our team at the University of Canterbury's Tupuanuku Hall. This is a permanent part-time role during education semester time.As a Catering Assistant, you will be responsible for assisting in the delivery of exceptional customer service, preparing and presenting...
-
Customer Service Ambassador
1 week ago
Christchurch, Canterbury, New Zealand Te Rūnanga o Ngāi Tahu Full timeCompany Overview:We are Te Runanga O Ngai Tahu, one of the largest tourism operators in Aotearoa. Our mission is to connect with our customers, through our people, to our place and to Ngai Tahu.">Job Description:We are seeking a passionate individual to join our team at the National Kiwi Hatchery as a Customer Service Guide. The successful applicant will...
-
Customer Service Ambassador
5 days ago
Christchurch, Canterbury, New Zealand Ryman Healthcare Full time**About Us**Ryman Healthcare is a leading provider of retirement living solutions in New Zealand. We are dedicated to delivering exceptional care and service to our residents, and we are seeking a skilled Barista to join our team at Diana Isaac Retirement Village in Christchurch.As a Barista with Ryman Healthcare, you will have the opportunity to provide an...
-
Customer Service Ambassador
6 days ago
Christchurch, Canterbury, New Zealand Mitre 10 (New Zealand) Limited Full timeResponsibilitiesThe successful candidate will have the following responsibilities:* Provide exceptional customer service and build strong relationships with customers* Work collaboratively with the Seasonal Team Leader to achieve sales targets and department goals* Develop and maintain knowledge of our seasonal products, including outdoor furniture,...
-
Customer Service Ambassador
9 hours ago
Christchurch, Canterbury, New Zealand H&M Group Full timeJob DescriptionA Sales Advisor is responsible for delivering the best customer experience that contributes to the store's sales and profit. The ideal candidate will be able to put customers first, offer assistance, and share their product and fashion knowledge.Key Responsibilities:Fold, hang, display, and merchandise garments to maximise selling...