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Business Transformation Specialist

1 week ago


Auckland, Auckland, New Zealand UP Education Full time

About Us

We are a leading Australasian dual-sector education group, delivering foundation, vocational, and higher education to domestic and international students.

At UP Education, our mission is to elevate and empower students to unlock their potential. We believe learning should be defined by the exceptional.

In this role, you will bridge the gap between business stakeholders, technical teams, and third-party vendors, ensuring clarity of business requirements and contributing effectively to project success.

Key Responsibilities:

  • Gather, analyse, and document business requirements from key stakeholders.
  • Translate business needs into clear and actionable specifications for technical teams.
  • Facilitate workshops, interviews, and meetings to identify business improvements.
  • Refine business processes based on testing outcomes, maintaining alignment with the approved solution.
  • Collaborate with cross-functional teams to define, design, and implement business solutions.
  • Assist in preparing user acceptance testing (UAT) plans and support stakeholders during testing phases.
  • Provide ongoing analysis and support for existing systems and processes.
  • Identify and communicate risks, issues, and opportunities for improvement.

Required Skills and Qualifications:

  • 3-5 years' experience as a Business Analyst, ideally within technology or business transformation projects.
  • Strong analytical skills and experience with business analysis methodologies.
  • Excellent communication, stakeholder management, and interpersonal skills.
  • Proficient in creating clear documentation, including business requirement documents (BRDs) and process maps.
  • Familiarity with Agile and Waterfall project methodologies.
  • Comfortable working independently and collaboratively within a team environment.

Why Work With Us?

  • Flexible working with a hybrid work arrangement balancing between home and our office based in central Ponsonby.
  • Engage in impactful projects across different business units.
  • Supportive team environment with ongoing commitment to professional development and career progression.
  • Fantastic opportunity to be part of an energising team and growing company.