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Customer Experience Specialist

2 weeks ago

New Plymouth, Taranaki, New Zealand Theironslawfirm Full time

Company Overview:
Taking Shape is a leading retailer in Australia and New Zealand, renowned for its innovative approach to creating memorable customer experiences. Our purpose is to curate unique and fabulous fashion while providing exceptional service to our customers.

Job Description:
We are seeking an experienced Sales Stylist to provide personalized service to our customers, demonstrating exceptional product knowledge and ensuring a seamless shopping experience. As a Sales Stylist, you will be responsible for:
   • Providing exceptional customer service, understanding customer needs, and creating a memorable experience
   • Maintaining high standards of visual merchandising, ensuring our floors are well stocked to support customer needs
   • Joining us if you have an affinity with the Taking Shape brand, possess exceptional customer service skills, and are flexible in line with business needs

Benefits:
As a member of our team, you can expect:
   • The opportunity to work with our Tribe, where employees and customers are celebrated
   • Amazing Reward and Recognition opportunities
   • A fun work environment where we believe in play as part of your day
   • Structured Learning and Development Programs
   • Generous Staff Discounts

Requirements:
To be successful in this role, you should have:
   • Exceptional customer service skills, preferably within a customer-led industry
   • An ability to think innovatively and look for new ways of working
   • Confidence and style, acting as an ambassador of the Taking Shape brand
   • Ability to build belonging and community spirit with team members and customers