Customer Experience Representative

7 days ago


Wellington, Wellington, New Zealand Cgr Services Full time

Job Summary

We are seeking a skilled and friendly receptionist to join our team at Cgr Services. As a key point of contact for our guests, you will play a crucial role in ensuring their stay is enjoyable and memorable.

Responsibilities

  • Welcome guests upon arrival, provide them with a personalized experience
  • Manage guest property with care, ensure proper documentation for storage
  • Respond to guest queries, resolve issues efficiently
  • Collaborate with other departments to ensure seamless service delivery

Requirements

To succeed in this role, you will require:

  • Exceptional communication skills, both written and verbal
  • Ability to work a flexible roster, including mornings, evenings, weekends, and public holidays
  • NZ residency or a permanent NZ work visa

What We Offer

We offer a competitive hourly wage of $25.94, as well as a range of employee benefits, including:

  • Daily staff meals
  • Uniform provision
  • Access to our Employee Assistance Program

Our Culture

We value diversity and inclusion in our workplace, and believe in supporting growth and learning every day.



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