Store Experience Coordinator
6 days ago
Nike is seeking a highly motivated and experienced Retail Operations Manager to join our team. As a key member of our retail team, you will play a crucial role in creating a unique shopping experience for our consumers.
About the Role:
This is an exciting opportunity to join a dynamic and motivating environment that values Diversity, Equity & Inclusion (DE&I). You will have the chance to work closely with the Head Coach to develop and implement operational processes that optimize services and improve consumer satisfaction.
Key Responsibilities:
- Coordinating and supporting a diverse team to ensure an excellent work atmosphere
- Developing and implementing sales strategies to reach targets and increase efficiency and productivity
- Overseeing various departments such as Commercial, Athlete, and/or Consumer Experience
- Providing reports on store activities, local marketplace, and consumer insights
- Ensuring that the store complies with all Nike standards and guidelines
Requirements:
- Excellent communication and leadership skills
- Extensive retail experience including management experience
- Excellent command of the English language (written and spoken)
- Experience and competency in delivering exceptional consumer service
- Ability to coach and develop a strong team
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