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Relationship Building Professional

3 weeks ago

Auckland, Auckland, New Zealand Graham Consulting Full time

As a Customer Service Representative, you will be the face of Graham Consulting and play a crucial role in building strong relationships with our clients.

About the Role:

The ideal candidate will have excellent communication skills, be able to work independently and as part of a team, and have a strong attention to detail. You will be responsible for providing exceptional customer service and support to our clients, as well as processing orders and documenting sales.

Key Responsibilities:

· Taking customer enquiries over the phone and in person

· Processing orders and documenting sales

· Liaising with dispatch and logistics

· Keeping clients informed as to timeframes

· Answering queries and follow up

· Building relationships with key clients

· Sales administration, processing dockets and maintaining the database

About You:

· 1-2+ Years of experience in phone-based Customer Service role

· Ideally has experience with Business Central or similar system

· Immediately available (or can start within one week)

· Team player and reliable

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