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Customer Relationship Representative

2 weeks ago

Auckland, Auckland, New Zealand Fletcher Building Limited Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relationship Representative. As the first point of contact at our Trade Counter and Showroom, you will interact daily with customers who are the heart and soul of our business.

Key Responsibilities:

  • Building and maintaining effective relationships with customers by being solutions focused, offering product support and technical information.
  • Processing sales at our Trade Counter.
  • Maintaining high levels of customer satisfaction through exceptional service and communication skills.

Requirements:

  • Proven experience in a customer service and/or retail sales environment.
  • Strong interpersonal skills and ability to build rapport with people from all ages and backgrounds.
  • Motivated, self-driven and able to work independently.

We offer a competitive hourly rate, genuine development opportunities and a diverse and inclusive team environment.