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Vaccination Program Manager

2 weeks ago

Auckland, Auckland, New Zealand Sanitarium Health & Wellbeing Full time

About Sanitarium Health & Wellbeing

We're a leading provider of health and wellbeing solutions, dedicated to delivering real health outcomes for our clients. With a passion for improving lives, we work closely with businesses to reduce staff injuries, increase productivity and drive wellbeing outcomes.

Job Description

The Flu Vaccination Coordinator will be responsible for the smooth running of the vaccination season. This involves liaising with clients, vaccinators and first aiders to ensure they have the necessary resources to deliver vaccinations. Additionally, the role requires scheduling onsite clinics, monitoring employee uptake and assisting with the promotion of clinics as required.

Key Responsibilities

  • Liaise with clients to confirm details of their onsite vaccination service and/or voucher programme.
  • Schedule onsite clinics using our Vitality Experience booking platform.
  • Monitor employee uptake and assist with promotion of clinics as required.
  • Storage, distribution & Cold Chain management of vaccines, including packing vaccine before morning clinics.
  • Review & approval of timesheets/invoices relating to vaccinators and first aiders.
  • Assist with client invoicing and other data entry as required by the team lead.
  • Management & ordering of equipment, consumables, printing & vaccines.
  • Manage enquiries in the flu vaccination inbox and assist with troubleshooting.
  • Manage & coordinate the voucher and reimbursement processes (pharmacies & medical centres).
  • Establish and maintain key strategic internal and external stakeholder relationships resolving conflicts and managing sensitivities.
  • Lead and exemplify a healthy and safe working environment, modelling and promoting ethical behaviour and practices.
  • Ensure consistent processes and procedures that are responsive to both customer requirements and government changes across all areas of the programme.
  • Ensure services are adequately resourced and responsive to the needs of clients.

About You

  • At least 2+ years experience in a health admin or coordination role.
  • Able to start as early as 6.30am during the peak period.
  • Strong verbal and written communication skills.
  • Picks up new online platforms quickly.
  • Strong computer literacy skills.
  • Well planned and organised.
  • Able to work unsupervised and manage own workload.
  • A strong focus on customer service.
  • Able to start in the role in early Feb 2025 (flexible for the right person).