Customer Insight Director
1 week ago
The successful candidate will have a high level of responsibility, owning policy documents and signing off on all customer-facing communications. Key responsibilities include:
* Management of all customer communications via a central repository
* Ensuring customer communications are technically compliant, relevant, managed at expiry, and meet regulatory requirements
* Implementing and managing the customer feedback programme in line with Consumer Duty guidelines/framework
In addition, the successful candidate will work closely with stakeholders to create and implement changes from a legal, regulatory, and business perspective, with specific focus on ensuring sustainability, driving good customer outcomes, and operating in line with Consumer Duty.
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Customer Experience Director
1 week ago
Christchurch, Canterbury, New Zealand Cotton On Group Full timeAbout UsWe're a diverse team of 20,000 who love to think Big and have fun along the way. At Cotton On Group, we develop, reward, and recognise our team members so they can feel empowered to reach their full potential.The RoleThis is more than a job – it's about making a positive difference in everything we do. As our Customer Experience Director, you'll...
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Customer Experience Director
2 weeks ago
Christchurch, Canterbury, New Zealand Macpac Full time**Career Opportunities**At Macpac, we believe in creating genuine career pathways and fostering an inclusive culture. As a Customer Experience Director, you will have the opportunity to shape the customer experience and drive business growth.The ideal candidate will have experience in retail management, customer service, and team leadership, as well as...
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Customer Experience Director
1 week ago
Christchurch, Canterbury, New Zealand Cotton On Group Full timeKey ResponsibilitiesAs a Store Manager, you'll:Lead and empower your team to deliver multiple brand moments and an elevated flagship experience for our customersWork with your Field VM and Merch partners to provide customer and store insights to drive resultsManage store schedules and wages effectively to achieve productivity and wage targetsAdvocate for the...
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Customer Experience Director
4 days ago
Christchurch, Canterbury, New Zealand Cotton On Group Full time**Our Culture**We are a diverse and inclusive company that values individuality and creativity. Our team members are empowered to reach their full potential and make a positive impact on our communities.**The Role**We are seeking a Store Manager to join our team at Riccarton. The successful candidate will be responsible for leading and developing a team of...
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Strategic Finance Director
2 weeks ago
Christchurch, Canterbury, New Zealand Synlait Milk Limited Full timeAbout Synlait Milk LimitedWe're a purpose-led milk nutrition company that's Doing Milk Differently for a Healthier World. Our team is made up of down-to-earth and authentic people who work together to create the best in milk nutrition. We combine expert farming with innovative thinking and state-of-the-art processing to produce nutritional milk products for...
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Data Insights Manager
1 day ago
Christchurch, Canterbury, New Zealand Christchurch City Council Full timeAbout the RoleThe Christchurch City Council is committed to delivering excellent citizen, customer, and community services through continuous improvement. As a Data Insights Manager, you will play a critical role in supporting this vision by providing actionable insights and recommendations to inform business decisions. You will work closely with the CI Team...
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Customer Service Team Director
2 days ago
Christchurch, Canterbury, New Zealand Dplinsurance Full timeAs a Customer Service Team Director at Autosure Insurance, you'll be responsible for leading a high-performing team to achieve exceptional results.We're looking for someone with excellent communication and problem-solving skills, who can foster a culture of engagement and excellence within the Customer Services Team.You'll develop and implement process...
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Innovation Insights Strategist
2 days ago
Christchurch, Canterbury, New Zealand Christchurch City Council Full time**About Us**The Christchurch City Council is committed to fostering a culture of continuous improvement, where innovation and excellence are integral to our daily operations.We are seeking an experienced professional to join our Innovation and Improvement Unit as an Innovation Insights Strategist. In this role, you will be responsible for providing...
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Sales and Customer Success Director
3 days ago
Christchurch, Canterbury, New Zealand Halter Full timeSales and Customer Success Director RoleWe're looking for a talented Sales and Customer Success Director to lead our team in the Beef Market. In this role, you will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets. This role requires a proactive and hands-on approach, with a focus on...
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Associate/Associate Director
2 days ago
Christchurch, Canterbury, New Zealand Murray & Co Full timeAdd expected salary to your profile for insights.As an Associate/Associate Director, you will play a key role in driving client success, mentoring staff, and contributing to business growth.This role is ideal for a talented individual with experience in investment banking, corporate finance/advisory, or private equity, a superior academic record (ideally in...
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Ctct Gca Director Of Product
3 weeks ago
Christchurch, Canterbury, New Zealand Trimble Full timeYour Title: CTCT Grade Control Application Director of Product Job Location: Christchurch, New Zealand Our Department: CTCTApplication Deadline: 19 March 2025 Your Position The CTCT Grade Control Application (GCA) Director of Product will guide and mold the product vision and plan by utilizing their proven ability to prioritize and execute initiatives to...
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Associate/Associate Director
5 days ago
Christchurch, Canterbury, New Zealand Murray & Co Full timeAdd expected salary to your profile for insights.As an Associate/Associate Director, you will play a key role in driving client success, mentoring staff, and contributing to business growth. This role is ideal for a talented individual with experience in investment banking, corporate finance/advisory, or private equity, a superior academic record (ideally in...
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Director, Expert Services
1 week ago
Christchurch, Canterbury, New Zealand Servicenow Full timeCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work.Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500.Our intelligent cloud-based...
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Insight and Compliance Manager
5 days ago
Christchurch, Canterbury, New Zealand Jr United Kingdom Full timeAbout the RoleWe are seeking an experienced Insight and Compliance Manager to join our team. As a key member of our governance team, you will be responsible for ensuring that our customer communications are compliant with regulatory requirements and meet our high standards of quality and accuracy.
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Ctct Gca Director Of Product
3 weeks ago
Christchurch, Canterbury, New Zealand Trimble Inc. Full timeYour Title: CTCT Grade Control Application Director of Product Job Location: Christchurch, New Zealand Our Department: CTCTApplication Deadline: 19 March 2025 Your Position The CTCT Grade Control Application (GCA) Director of Product will guide and mold the product vision and plan by utilizing their proven ability to prioritize and execute initiatives to...
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Strategic Financial Director
2 weeks ago
Christchurch, Canterbury, New Zealand Fluid Recruitment Limited Full timeAs a Strategic Financial Director with Fluid Recruitment Limited, you will be responsible for driving financial performance and optimizing costs across the group of businesses. This role requires strong leadership skills, commercial acumen, and the ability to navigate complex financial landscapes.The successful candidate will have previous experience in a...
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Commercial Growth Director
1 week ago
Christchurch, Canterbury, New Zealand Plato Full timeAt Plato, we're on an exciting journey of growth, and we need a Commercial Growth Director to help us navigate it. As a seasoned professional with a proven track record of driving revenue growth and managing client budgets effectively, you'll be instrumental in shaping our agency's future.About UsWe champion teamwork, celebrate shared success, and strive to...
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Regional Director
2 days ago
Christchurch, Canterbury, New Zealand New Zealand Government Full timeWe are seeking a dynamic and resilient Regional Director to drive and embed a one-team approach in our Area Operations team. This is a new way of working for our Inspector teams, and you will be expected to lead, develop, build and maintain a well-functioning, engaged and integrated team.">This role involves leading an integrated front-line team across the...
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Global HSE Director
2 weeks ago
Christchurch, Canterbury, New Zealand Beca Full timeJob DescriptionWe are seeking a highly skilled Global HSE Director to lead our global Health, Safety, and Environment (HSE) function. This is a unique opportunity to drive business resilience and long-term sustainability through a comprehensive HSE strategy.In this role, you will be responsible for:Developing and executing a comprehensive HSE strategy that...
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Client Director
14 hours ago
Christchurch, Canterbury, New Zealand Plato Full timeWe're on an exciting journey of growth, and this is your opportunity to be a pivotal force in shaping the future of our agency.At Plato, culture is everything—we champion teamwork, celebrate shared success, and strive to make a genuine impact.If you're driven to push boundaries, eager to expand your expertise, and passionate about delivering tangible...