Analytics Operations Specialist

4 days ago


Wellington, Wellington, New Zealand New Zealand Government Full time
Role Overview
We are seeking an experienced Data Insights Strategist to join our team. As a key member of our Customer and Services group, you will be responsible for interpreting customer analytics and insights to drive performance improvement. This involves developing and implementing campaign strategies, analysing data sets, and monitoring campaign effectiveness.

Key Accountabilities
* Develop and execute campaign strategies that drive customer engagement and revenue growth.* Analyse complex data sets to identify trends and opportunities for improvement.* Collaborate with stakeholders to monitor campaign effectiveness and recommend optimisations.* Utilise data analysis and reporting tools to provide actionable insights and recommendations.* Drive business outcomes through effective data-driven decision-making.

About Our Team
The Customer and Services group is dedicated to delivering great transactional products and services through operational excellence and a customer focus. We strive to support the effective operation of the land transport system by making transactional and backend services simple, easy to use and effective for the user.

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