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Credit Portfolio Manager
7 days ago
Company Overview
">At Zip, we pride ourselves on being a values-led business that guides everything we do. Our four values are Customer First, Own it, Stronger Together, and Change the Game. We operate in two core markets - Australia and New Zealand (ANZ) and the US, offering innovative, people-centred products that bring customers and merchants together.
">Job Requirements
">This role is ideal for someone with a strong background in customer-facing roles, particularly those with experience in collections or debt recovery. You will work closely with our Collections Manager to update systems and policies, monitor results, and input into strategic development. You should be able to build trust and negotiate repayment solutions with customers, monitoring repayments, and liaising with our third-party providers on client queries.
">What You'll Get in Return
">We offer a supportive and dynamic work environment where you can grow your skills and expertise. As a member of our team, you can expect opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster. You'll also receive a range of benefits, including 25 days paid leave annually, 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
