Duty Manager Position
7 days ago
Pullman Auckland is part of the global Pullman Hotels & Resorts brand, delivering a unique experience to today's hyper-connected global nomads. Our sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated swimming pool, or within one of 16 dynamic meeting spaces.
We welcome you as you are and support you to grow and learn every day, making sure that work brings purpose to your life. We believe in rewarding your achievements with a range of exciting employee benefits and programs.
As a Duty Manager, you will enjoy looking after our guests and working as part of a fun, talented & passionate team that is all about creating memorable experiences. Your Key Responsibilities Will Include But Not Limited To:
- Acting as the main point of contact in the hotel during your shift and being responsible for ensuring the hotel runs smoothly
- Leading the Front Office team to ensure Pullman Service Standards are displayed at all times
- Drive up-sells as part of Hotel revenue management culture
- Ensure AccorHotel's guest loyalty and recognition program is maintained and delivered to its highest standards
- Motivate and empower team members to problem solve and surprise our guests with novelty
Qualifications: Whilst talent and attitude are our primary requirements, you also have:
- Previous Front Office experience at a supervisory level
- Current GM Certificate is essential to be considered for this role
- Full NZ Drivers Licence
- Immaculate personal presentation and high level of communication - both written and verbal
- Leadership capability
Pullman Auckland isn't just about developing your career; it's also about helping you enjoy it too. We offer a range of employee benefits and programs to support your personal and professional growth.
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