Documentation and Training Expert

1 day ago


Auckland, Auckland, New Zealand Cooper University Health Care Full time
About Our Benefits

At Cooper University Health Care, we believe that our employees are our greatest asset. That's why we offer a comprehensive benefits package designed to support their physical, emotional, and financial well-being.

Our benefits include health, dental, vision, life, disability, and retirement plans, as well as attractive working conditions and opportunities for career growth through professional development.

Job Requirements

The Director of Revenue Cycle Training & Education seeks a highly skilled Documentation and Training Expert to document revenue cycle processes across the system and develop instructional training modules. This role requires expertise in instructional design, coaching, and feedback, as well as strong analytical and communication skills.

The successful candidate will analyze workflows, identify areas for improvement, and develop strategies to enhance productivity and quality of work. They will also be responsible for creating SOPs and other process documents, ensuring compliance with regulatory requirements and internal quality standards.

Education and Experience
  • Bachelor's or Master's in Education preferred
  • 2-3 years' experience in Epic Hospital and Physical Revenue Cycle required


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