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Accessit Library Trainer and Support Representative

2 weeks ago


Wellington, Wellington, New Zealand Follett Software, LLC Full time
Job Description

This is an in-office role located in Wellington, New Zealand. The successful candidate will be responsible for:

  • Delivering 'Getting Started' training programs to new customers
  • Providing 'New Customer Care' support via phone, email, and remote support for existing customers
  • Participating in and/or delivering training and/or workshops and/or product demonstrations
  • Contributing to the production of training and support materials

A Bachelor's degree or Diploma in Library and Information studies, Information Technology, or a related field, or equivalent work experience is required. Proven ability to analyse and resolve technical issues quickly and efficiently is also essential.