Technical Solutions Architect

1 week ago


Auckland, Auckland, New Zealand Aia Hong Kong And Macau Full time

Company Overview

AIA New Zealand is a pioneering insurer that has been transforming the lives of New Zealanders for over 100 years. Our mission is to champion New Zealand to be one of the healthiest and best protected nations in the world.

Job Description

We are seeking an experienced Senior Developer to join our team. As a key member of our Salesforce development team, you will contribute to the design, development, deployment, and support of technical solutions.

Responsibilities:

  • Technical Business Analysis & Technical Design
  • Assess and understand business requirements through liaison with key business user groups/stakeholders
  • Ensure high-level functional and non-functional requirements have been captured
  • Provide input to the estimation process to include the identification of required resource types and effort - covering all aspects of the delivery lifecycle
  • Create and maintain Technical Designs that adhere to all applicable standards and have taken into consideration associated data, system integration, security, scalability, supportability, and complexity
  • Liaise with relevant Architect and/or Technical Lead to ensure Technical Designs align with architectural requirements and other project deliverables
  • Engage with relevant leader of the domain and/or Business Unit stakeholders to communicate/negotiate technical limitations and/or boundaries
  • Communicate the final and agreed Technical Design with all relevant groups and stakeholders
  • Application Development
  • Where required, design, code, unit test, build, and deploy software components
  • Ensure all code, defects, and releases are managed using the agreed tools and processes
  • Technical Support
  • Contribute to the proactive program of work to ensure systems remain robust, reliable, and supportable
  • Contribute to the timely resolution of any incidents impacting systems within the agreed Service Level Agreements
  • Ensure a root cause analysis is undertaken for any incidents and any underlying issues are captured in a problem record
  • Respond to queries about technical aspects of assigned systems from stakeholders including internal customers, risk, and audit teams
  • Where required, provide out-of-hours and offsite support for production applications and releases
  • Contribute to the maintenance of development environments and software delivery tools
  • Contribute to the roadmap for assigned systems to ensure they remain supportable and continue to meet evolving business needs
  • Quality Assurance and Risk Management
  • Ensure that the technical quality of each deliverable is acceptable and aligned with best practice and agreed standards
  • Perform risk and impact assessments on all deliverables
  • Continually manage the expectations of the business and project stakeholders as technical solution and deliverables evolve
  • Conduct ongoing design and code reviews
  • Prepare all relevant quality documentation
  • Execute relevant risk control test-plans relating to technology to ensure technology risks on the Salesforce platform are mitigated
  • Leading and Mentoring Development Team
  • Work collaboratively with the AIA Development Teams (local and offshore) and vendors to deliver required software solutions
  • Support developers and other resources, in gaining an understanding of the AIA systems, infrastructure, processes, and constraints
  • Contribute to the on-going retention of technical knowledge and skills to ensure the ongoing supportability of systems
  • Pursue personal development of skills and knowledge for the effective performance of the role
  • Contribute to the ongoing review and redesign of processes or procedures to deliver improved team productivity or efficiency
  • Use industry and sector experience to bring progressive best practice solutions to AIA


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