IT Service Delivery Professional
6 days ago
We are seeking a skilled Traveling Help Desk Agent to provide technical support services, project tracking, and documentation for a major ERP roll out to staff of one of our major customers. The ideal candidate will have excellent troubleshooting skills, be able to communicate effectively, and exercise good judgment to ensure network policies, security, and stability are maintained. When not traveling, this role offers flexibility to work remotely.
Key Responsibilities:
- Deploy, replace, and/or repair computers, printers, scanners, and RF guns at various nationwide locations.
- Provide Tier 1 and 2 technical support, resolving computer and network problems efficiently.
- Assess and troubleshoot basic network and connectivity issues.
Requirements:
- Must be able to travel throughout the nation 50-70% of the time.
- Available to work after hours and weekends as needed.
- Experience with Mac and Windows systems required.
- A valid driver's license and proof of vehicle insurance required.
Benefits:
- Competitive pay rate: $30.00 to $35.00 per hour.
- Weekly pay, medical, dental, vision, 401K, and more offered.
About Sentinel Technologies:
We deliver solutions that can efficiently address a range of IT needs, including security, communications, systems & networks, software applications, cloud, and managed services.
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