Store Manager
4 days ago
**Job Summary**
We are seeking a highly motivated and experienced Store Manager to join our team at Hanahreum Mart. As the head of our sales floor, you will be responsible for overseeing the daily operations of our store and ensuring that we provide exceptional customer service.
- Hire and train staff or arrange for their training to ensure they have the necessary skills to perform their roles effectively.
- Authorize payments by cheque and returns of merchandise to maintain efficient financial transactions.
- Establish work schedules to ensure adequate staffing levels during peak periods.
- Resolve customer complaints, supply shortages, and other issues that may arise in the store.
- Organize and maintain inventory levels to prevent stockouts and overstocking.
- Manage cash handling and oversee the processing of transactions.
Key Responsibilities:
- To hire, train, and develop staff to achieve sales targets and provide excellent customer service.
- To manage and control stock levels, including ordering and receiving goods, to maintain an efficient inventory system.
- To resolve customer complaints and issues in a timely and professional manner.
- To analyze sales data and identify opportunities to increase revenue and improve profitability.
- To maintain accurate records and reports, including sales figures, stock levels, and employee performance.
Requirements:
- A permanent resident of Canada or a temporary resident with a valid work permit.
- An ability to communicate effectively with customers, colleagues, and management.
- An understanding of inventory management principles and practices.
- An ability to work independently and as part of a team to achieve goals and objectives.
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