Commercial Customer Services Representative
2 weeks ago
We're seeking a Commercial Customer Services Representative to join our team at Watercare. In this role, you'll be responsible for ensuring the accuracy of water and wastewater billing for commercial customers, finding solutions to complex issues, and identifying opportunities for revenue growth.
We're a dynamic and innovative company, committed to sustainability and reducing our carbon footprint. We're always looking for ways to improve our services and operations, and we're excited to have you join our team.
Key Responsibilities- Manage the charging of non-standard wastewater discharge, ensuring accurate billing and effective revenue collection
- Develop and maintain strong relationships with internal and external stakeholders to identify opportunities for revenue growth
- Analyse customer data to identify trends and patterns, informing business decisions and strategies
To succeed in this role, you'll need excellent analytical and problem-solving skills, as well as strong communication and interpersonal skills. You'll be able to work independently, prioritise tasks, and meet deadlines while maintaining attention to detail.
What We Offer- Competitive salary and benefits package, including life and income protection insurance plans
- Ongoing training and development opportunities to enhance your skills and knowledge
- Generous parental leave policy, supporting work-life balance and employee well-being
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