Resident Support Specialist

1 week ago


Auckland, Auckland, New Zealand Oceania Full time

About Us

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Oceania is a premier provider of luxury retirement living in New Zealand, committed to delivering world-class experiences for its residents. With a focus on creating tailored and memorable moments, we strive to provide a unique and enriching lifestyle for those who call our communities home.

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Role Overview

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We are currently seeking a highly skilled Receptionist to join our team at The Helier by Oceania. As a key member of our residential team, you will play a vital role in ensuring that every resident receives exceptional service, support, and guidance to enhance their overall living experience.

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Responsibilities

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  • Deliver exceptional customer service, responding to resident enquiries promptly and efficiently">
  • Provide administrative support to the facility's residential and care team">
  • Maintain accurate records and databases, ensuring confidentiality and data protection">
  • Collaborate with colleagues to deliver exceptional customer service and support">
  • Participate in ongoing training and professional development to enhance skills and knowledge">
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Benefits

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We offer a competitive remuneration package, a safe and healthy working environment, access to a free confidential support service, opportunities for ongoing development and career progression, employee shares, and access to a range of great staff discounts with our suppliers.



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