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IT Infrastructure Specialist
1 week ago
About Us
Computacenter Ag & Co. Ohg works at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries.
We deliver digital technology to some of the world's greatest organisations, driving digital transformation, enabling people and their business.
The Role
This is a hands-on technical IT support position that requires an understanding of desktop/laptop technologies and Windows operating systems. You will work onsite at one of our clients' offices in various locations across the UK, delivering intermediate to advanced desktop installation, configuration, support, and troubleshooting services in the Wintel environment.
Key Responsibilities
Providing basic desktop support, offering simple fixes and fixing known errors
Effective and efficient customer service to the customer
Communicating with the customer keeping them informed of progress to avoid escalations
Becoming hardware and software skilled and accredited through the appropriate vendor training programmes
What We Offer
Great opportunity to further your career in desktop support in a corporate setting
To be eligible for SC clearance
A commitment to investing in your development through training and industry-recognised accreditations
