IT Infrastructure Technician
1 day ago
**Job Summary:**
We are seeking a highly skilled IT Infrastructure Technician to join our team at Brilliant Computers. In this role, you will be responsible for providing technical support for our desktop environment.
**Key Responsibilities:**
- Diagnosing and resolving hardware and software issues
- Providing analysis for various core operating systems and platforms
- Delivering support for approved applications
- Collaborating closely with the Service Desk to address end-user break/fix issues and other support-related functions
**Requirements:**
- 2-5 years of experience in supporting Windows Desktop environments
- Knowledge of popular operating systems, software applications, and remote connection systems: MS Windows, MS office 365, Active Directory, SCCM, DHCP, VPN and others
- Advanced knowledge of computer hardware systems, chip sets, memory modules, and peripherals
**What We Offer:**
A competitive salary and benefits package, including a comprehensive training program and opportunities for career growth and development.
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