Campaign Operations Manager
4 days ago
We're looking for a skilled Campaign Manager to join our Customer Success team at Xero. As a key member of our team, you will be responsible for managing the execution of day-to-day campaign implementations and optimisations across Customer Success engagement channels.
**Key Areas of Responsibility:**
- Campaign Management: Oversee the coordination of all proactive campaigns from idea generation to successful customer delivery
- Revenue Focus: Ensure campaigns align with customer experience and revenue generation targets
- Performance Improvement: Identify opportunities to improve campaign performance through data analysis and trend identification
- Scheduling and Calendars: Develop and maintain campaign schedules to ensure efficient delivery and on-time execution
- Analysis & Insights: Analyze campaign data to provide trend analysis and improve overall performance
**Qualifications include:**
- 4+ years of experience in Campaign Coordination or Management
- Superior time management and organisational skills with exceptional attention to detail
- Excellent communication skills to effectively communicate plans and insights
- Strong analytical skills with intermediate to advanced proficiency in campaign data analysis techniques
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Campaign Manager
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