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Customer Experience Professional, Auckland South

3 weeks ago

Auckland, Auckland, New Zealand Tesla, Inc. Full time

Overview

Tesla Motors is a pioneering company that has revolutionized the automotive industry with its cutting-edge electric vehicles and innovative technology. As a leading player in the market, we are committed to delivering exceptional customer experiences through our dedicated teams and robust processes.

Job Responsibilities

  1. We are seeking a highly skilled professional to join our team as a Service Advisor working on one of the most advanced vehicle brands in the world.
  2. The ideal candidate will possess excellent communication skills, technical expertise, and a passion for delivering outstanding customer service.
  3. This position involves interacting with customers, addressing their queries, and resolving issues promptly and efficiently.
  4. We require someone who can establish strong relationships with colleagues and stakeholders, and contribute to a positive and inclusive work environment.

Key Requirements

  • Excellent communication and interpersonal skills.
  • Strong technical knowledge of automotive systems and processes.
  • Ability to work effectively in a fast-paced environment.
  • Proven track record of delivering exceptional customer service.
  • Experience with dealer management systems and other relevant software tools.

Benefits Package

  • Competitive compensation package.
  • Opportunities for professional growth and development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.