Cybersecurity Operations Specialist

2 weeks ago


Auckland, Auckland, New Zealand DEFEND Full time
About the Role:

We're seeking a highly skilled Senior Network Security Engineer to join our team. As a key member, you'll be responsible for managing and maintaining network security operations to ensure the protection of our clients' critical infrastructure.

You'll work closely with clients, vendors, and internal stakeholders to provide operational support, implement new network security solutions, and drive continuous improvement. Your expertise in Palo Alto Networks and Fortinet SASE, SD-WAN, and NGFW solutions will be instrumental in delivering industry-leading managed network security services.

Our team is passionate about innovation and excellence, and we're looking for someone who shares these values. If you're a self-starter with a strong work ethic, a collaborative mindset, and a desire to constantly improve your skills, we want to hear from you.

Key Responsibilities:
  • Provide operational support for managed network security solutions, including SD-WAN, Managed Firewall, and SASE architecture-based products
  • Monitor and analyse network traffic to detect and respond to security incidents
  • Investigate and resolve complex network and security issues
  • Assist customers in embedding security into their solutions and processes
  • Communicate effectively with both technical and non-technical stakeholders
  • Handle service requests and incidents with excellence, following DEFEND processes
  • Support other team members in their delivery to customers
Requirements:
  • Minimum of 5 years of experience in network security operations
  • Strong knowledge of network security protocols, technologies, and best practices
  • Solid communication skills and the ability to write and review designs, reports, procedures, and standards
  • Proficient in network and security tools and technologies, such as Firewalls, IDS/IPS, VPNs, SD-WAN, SASE, SIEM, and SOAR, and products from Palo Alto Networks and Fortinet
  • Ability to analyse and interpret network traffic and security logs
  • Excellent problem-solving and trouble-shooting skills
  • Strong documentation skills and a team-oriented attitude
  • Willingness to mentor and share knowledge
About Us:

DEFEND Limited is a business-centric cybersecurity organisation founded by a team of passionate cybersecurity experts. Our mission is to build a cyber resilient world. We've experienced phenomenal growth over the last five years, working with a wide variety of customers in New Zealand and across 66 countries. We've won several industry awards, including Microsoft's 2022 New Zealand Partner of the Year.

Each customer we work with is different. Our dedicated approach is to help organisations progress on their cyber resilience journey by delivering outstanding industry services with the highest level of professionalism and care.



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