Clerical Support Specialist

1 week ago


Auckland, Auckland, New Zealand Health New Zealand | Te Whatu Ora Full time

About the Role

As a Clerical Administrator at Health New Zealand | Te Whatu Ora, you will play a vital role in ensuring seamless patient care. Your responsibilities will include managing referrals, waiting lists, and booking surgery events efficiently.

This involves working closely with nurses and doctors to schedule appointments and ensure optimal utilization of services provided to the public within our district health area.

This is an exciting opportunity for someone who enjoys variety and is willing to go the extra mile to deliver excellent customer service and promote a professional image.

Key Responsibilities:

  • Manage referrals, waiting lists, and book surgery events
  • Work closely with nurses and doctors to schedule appointments
  • Ensure optimal utilization of services provided to the public
  • Provide excellent customer service and promote a professional image

About Us

Health New Zealand Waitemata provides health services to approximately 650,000 residents of the North Shore, Waitakere, and Rodney areas. We are committed to building a health system that serves all New Zealanders and values diversity and inclusion.

About You

We are looking for someone with excellent communication skills (both written and verbal) and a strong desire to help those around them. As the first point of contact for our patients, it is essential that you possess great interpersonal and communication skills, as well as knowledge of hospital information systems (training will be provided).

What We Offer

We offer a supportive and inclusive work environment, with opportunities for professional growth and development. If you are self-motivated, process-orientated, and flexible, with a willingness to work with changing priorities, we encourage you to apply.


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