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Train Crew Member

7 days ago

Wellington, Wellington, New Zealand Kiwirail Freight Full time

KiwiRail Freight is committed to delivering exceptional customer experiences on our rail network. As a Train Attendant, you will play a critical role in achieving this goal by providing outstanding service to our customers.

About the Role:

This is an exciting opportunity to join our team and contribute to the success of our organization. As a Train Attendant, you will be responsible for delivering a first-rate food and beverage service, ensuring all customers have an enjoyable and safe journey.

You will work closely with your colleagues to maintain high standards of customer satisfaction, and you will be required to possess strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.

Key Responsibilities:
  1. Deliver exceptional customer service to all passengers
  2. Provide a first-rate food and beverage service
  3. Maintain a clean and safe working environment
  4. Work collaboratively with your colleagues to achieve common goals
Requirements:

To be successful in this role, you will need:

  • A background in hospitality or customer service experience
  • Strong communication skills and a positive attitude
  • A good level of physical fitness
  • The ability to accurately handle cash and conduct stock takes
What We Offer:

We offer a range of benefits to support your well-being and career development, including:

  • Competitive salary and penal rates
  • Fully paid training and uniform provided
  • Access to discounted travel, health insurance, and holiday houses across NZ as part of our Staff Welfare Trust