Clinical Support Specialist
5 days ago
About Face Therapy: We aim to provide the best in facial appearance and a positive experience for our clients. Our expert cosmetic nurses deliver advanced skin treatments for harmonious results.
">Your Role: As a Client Host Receptionist, you will ensure a positive client experience at every touch point, upholding our values and serving clients effectively.
">Qualifications & Experience:
- Excellent customer service, communication, and sales skills.
- Experience with computers, point of sale platforms, booking platforms, and websites.
- Bookkeeping, Xero, and spreadsheet expertise.
- Social media, content creation, photography, and videography understanding.
- Ongoing learning commitment in a high-performing team.
Tasks & Responsibilities:
- Friendly and considerate communication with clients via various channels.
- Maintenance of an organized, clean, and efficient working environment.
- Directing clients towards treatment or product offerings that suit their desires.
- Accurate and up-to-date client payment and clinic metric records.
- Technical execution of conveying Face Therapy's values on public platforms.
- Upholding medical professionalism, particularly confidentiality and privacy.
Benefits:
- Part of a supportive and inclusive team culture.
- Paid on-the-job training and ongoing skill development support.
- Flexibility of 3 or 4 days per week.
- Free parking at the clinic.
- Annual remuneration reviews.
- Beautiful working space with walk breaks encouraged.
- Skin benefits: Discounts on skincare and treatments.
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