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Retail Sales Associates

2 weeks ago

Dunedin, Otago, New Zealand Mitre 10 (New Zealand) Limited Full time

About Us

Mitre 10 Cromwell is a leading DIY and trade store in New Zealand, committed to delivering exceptional customer service and providing an extensive range of products for home improvement enthusiasts. Our mission is to be the preferred choice for Kiwis who love where they live.

We strive to achieve our goals through strong core values: teamwork, customer obsession, honesty, fairness, and excellence. Our dedicated team members are passionate about ensuring every customer has an outstanding experience when shopping with us.

As a Front Counter Team Member, you will play a vital role in contributing to our success by providing top-notch customer service, maintaining a positive store environment, and working collaboratively with your colleagues.

Responsibilities

  • Deliver exceptional customer service, answering queries, and resolving issues promptly
  • Process transactions accurately, handling cash, credit card payments, and other payment methods
  • Maintain a clean and organized store environment, adhering to health and safety standards
  • Participate in sales promotions, product demonstrations, and other events to engage customers
  • Collaborate with colleagues to achieve sales targets and meet customer needs

Requirements

  • Excellent communication skills, both verbal and written
  • Able to work effectively in a team environment
  • Good time management and organizational skills
  • Willingness to learn and adapt to new processes and technologies
  • Physically fit, able to lift up to 20 kg (44 lbs) occasionally

Benefits

  • A supportive and dynamic team environment
  • Competitive remuneration package
  • Opportunities for career growth and professional development
  • Generous staff purchasing facilities